Our Service Terms 

• All bookings require a 25% deposit to confirm.
  
  

• Cancellations under 48 hours may be non-refundable.
  
  

• Pets must be microchipped and have proper travel documents.
  
  

• We are not responsible for border delays caused by incomplete paperwork.
  
  

• Owner and pet must comply with DEFRA and Eurotunnel policies.
  
  

• All vehicles are insured for pet transport.